Archive for the Dev Tracker Category

Chat System Under Attack

Posted 9 April 2011 by [Comments Off]
Chat being spammed

Chat being spammed

A some of you may be aware if you’ve been in-game today, someone has managed to infiltrate the chat system on the servers and is spamming a website URL in the chat. TRION are aware of the and have been investigating it. They updated with the following:

Wanted to update that the individual carrying out these actions is only able to exploit a bug in our chat system. He does not have access to the server, our administration tools, nor account information.

This issue is being resolved as quickly as possible and we thank all of you for your swift actions to help bring this to our immediate attention.

You can keep an eye on the whole situation via our TRION dev tracker.

Tagged As: , , | Categories: Bugs, Dev Tracker

Beware of Phishers

Posted 9 March 2011 by [Comments Off]

You know those really annoying fraudulent email letting you know about problems with your account or asking you to login to do this that and the other. Beware, they are now hitting the RIFT community so here’s the official warning from TRION.

Greetings all,

It has come to our attention that fraudulent emails are being sent to some of our players requesting they update their Trion Worlds username and password information. If you receive an email from Trion Worlds please inspect it carefully! While the link can look correct it may take you to a completely different website.

Never click a link you don’t trust! Always copy and paste the URL directly into your browser and ensure that the site you are on is either riftgame.com, trionworlds.com, or trionworlds.custhelp.com (this is our Customer Support Knowledge Base.)

Lastly, if you are ever concerned about an email you received or the security of your account simply Contact Us or go to the Support section found on www.riftgame.com and we’ll be happy to help you, thanks!

Tagged As: | Categories: Dev Tracker, Official Post